Orders and Delivery
All currencies are automatically converted based on USD prices using an automatic exchange system. This may result in slight variances due to currency conversion.
Our products are shipped from Hong Kong, so please be aware that global delivery may take some time. Duties and taxes are not included in our shipping costs. The shipping cost displayed at checkout covers only the transportation fee and does not include any taxes or duties imposed by customs upon product arrival. By completing a purchase with ManiTini, you are agreeing to our shipping and delivery policy.
Order Fulfilment
Please ensure that you have selected the correct item(s) before proceeding to checkout. Once orders are confirmed, we are unable to make amendments. We will not be held responsible if the wrong items are selected or if duplicate orders are placed.
Kindly provide a complete and accurate address, including your full name and mobile number. Orders with incomplete or incorrect information may experience delays in delivery. If a parcel is returned, a re-delivery fee will apply.
Discount Codes/Vouchers/Coupons
Discount codes, vouchers, or coupons must be applied before completing the checkout process. Please note that discount codes during the promotional period are strictly non-extendable.
Order Cancellation
Once submitted, orders cannot be cancelled. No refunds will be provided if you decline the package(s) or return the products without our approval.
Order Processing Time
Most orders are processed within 1-3 business days, excluding weekends and holidays. However, please note that slight delays may occur depending on the volume of orders received at any given time. We appreciate your understanding.
Shipping Fee & Transit Time
United States & International
For orders under USD 80:
🩵 Standard shipping fee is USD 6.
Estimated delivery time: 7-14 business days
❤️ EXPRESS shipping fee is USD 40.
Estimated delivery time: 2-7 business days
For orders over USD 80:
💚 Standard shipping is FREE.
Estimated delivery time: 7-14 business days
❤️ EXPRESS shipping fee is USD 40.
Estimated delivery time: 2-7 business days
For orders over USD 130:
❤️ EXPRESS shipping fee is FREE.
Estimated delivery time: 2-7 business days
Hong Kong
For orders under HKD 399, the standard shipping fee is HKD 40.
For orders over HKD 399, free shipping is available.
Standard shipping transit time: 2-5 business days
*Self-pickup at SF Locker available:
Please provide the full address of the SF Locker from the SF official website and specify that it is an SF Locker.
e.g.: Shop B, G/F, 83 Kai Tak Road, Kowloon City, Kowloon City District, Kowloon, Hong Kong (SF Locker)
Shipping Areas
• USA, Canada
• United Kingdom, Ireland, France, Italy, Germany, Spain, Sweden
• Hong Kong, Singapore, Malaysia, Taiwan, Japan
• Australia
If delivery to specific locations within the mentioned regions is deemed too remote or if transportation conditions are complex (including US Minor Outlying Islands such as Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island), we reserve the right to reject your order and provide a direct refund.
If your location is not mentioned, please contact us to discuss the details.
We reserve the right to accept or reject any order(s).
Taxes and Customs
Import duties, fees, taxes, and any other charges are your responsibility. It's important to verify specific details and information with your country's customs agency. We cannot control or predict these charges. No refunds will be provided if you refuse to receive the package(s) due to unexpected additional fees. We reserve the right to charge you for return shipment costs, as well as any additional fees generated by customs.
Delivery Delays
The indicated delivery times are general time frames established by the mail carrier. No refunds for shipping fees can be made for orders delivered later than the indicated delivery times. If there is a substantial delay in the delivery of your order, we recommend contacting your local post office with your tracking number to expedite the shipping process.
Holiday Shipping
During the holiday season, there is a surge in shipments, which can overwhelm carriers and cause delays in delivery. While we endeavour to process and ship your purchase promptly, we cannot be held responsible for transit delays during this time. We recommend shopping early to ensure timely delivery of your items.
Promotions and Events
If there are any objections or disputes regarding any promotional activities of the store, the store reserves the ultimate decision-making authority, including the right to suspend, modify, interpret, or terminate activities, and to amend related terms and conditions at any time, without further notice.
If there are any discounts or promotions, all equivalent values of different currencies will be automatically calculated by the online store's electronic system. Additionally, in bundle package discounts, the lowest-priced product will be designated as the discounted item. No objections will be allowed.
Tiny Galaxy Creations Limited
Room 3003, 30/F, New Treasure Centre, 10 Ng Fong Street, San Po Kong, Kowloon, Hong Kong